It is possible to connect to the database without specifying a password. Once you've done that you can then reset the passwords. I'm assuming that you've installed the database on your machine; if not you'll first need to connect to the machine the database is running on.
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Ensure your user account is a member of the
dba group. How you do this depends on what OS you are running.
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Enter
sqlplus / as sysdba in a Command Prompt/shell/Terminal window as appropriate. This should log you in to the database as SYS.
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Once you're logged in, you can then enter
alter user SYS identified by "newpassword";
to reset the SYS password, and similarly for SYSTEM.
See also here.
(Note: I haven't tried any of this on Oracle 11g; I'm assuming they haven't changed things since Oracle 10g.)
Ensure your user account is a member of the
dba group. How you do this depends on what OS you are running.
Enter
sqlplus / as sysdba in a Command Prompt/shell/Terminal window as appropriate. This should log you in to the database as SYS.
Once you're logged in, you can then enter
alter user SYS identified by "newpassword";
to reset the SYS password, and similarly for SYSTEM.
